CASE STUDY

How Merchkit drove over 600% revenue growth from product feed optimisation

See how it works
Google Shopping-style cards for Trail Appliances: a Maytag dishwasher, KitchenAid French door refrigerator and Whirlpool induction range, with product details and prices.
Growth in revenue from product feeds
>600%
Increase in product-feed clicks year over year
47%

Trail's nightly feeds

  • Google Merchant Center
  • Meta / Instagram
  • Pinterest
  • BC Hydro
  • Syndigo
  • Attentive

01 / THE CHALLENGE

Give shoppers a reason to click

When shoppers see an appliance in a Google Shopping product card or an Instagram catalog ad, the title and description need to tell them what it offers. A model number alone says little about whether it will meet their needs. Trail wanted its feeds to give shoppers more useful information before they clicked.

02 / THE SOLUTION

Enrich content before publishing

Merchkit pulls in the features for each product and turns them into titles and descriptions suited to each channel. It then builds and publishes the enriched feeds every night.

  1. Product attributes

    Features and details from each SKU

  2. Channel content

    Optimised titles and descriptions to drive discovery and conversion

  3. Nightly feeds

    Enriched content, prices and inventory

Beyond titles & descriptions: creative too!

Mark an appliance for clearance, and Merchkit builds the ad. It removes the image background, adds the product and price to the template, and adjusts the layout to fit.

White Samsung dryer product photograph.
Product photo
Trail clearance template with space for a product and price, plus warranty and delivery messaging.
Clearance Creative Template to apply
Trail clearance ad showing a Samsung dryer for $899.97, with a Save $100 label.
Meta Catalog Ad Creative Generated

03 / THE BENEFITS

What changed for Trail

A stronger sales channel

Revenue from Trail's product feeds grew by over 600% after Merchkit took over enrichment and publishing.

Feed changes without the long wait

Trail can make changes to their feeds at any point within Merchkit, and they've seen Merchkit's team be far more responsive, experimenting on new strategies in days instead of weeks or months with previous providers.

No manual layout for each clearance ad

Trail's team no longer has to compose an ad for every clearance appliance. Merchkit generates the creative to fit each product image.

"The work you guys have done with us on the feeds are some massive wins."
Josh JohnstonVice President of Marketing and Digital Strategy, Trail Appliances

04 / THE SUMMARY

For Trail, the work starts with enriching all the attributes and details about every product. Merchkit uses that richer product data to create channel-specific titles, descriptions, creative and fields that help products get shown and drive clicks. All of this syncs nightly with inventory, pricing and promotional offers, directly from the product data held in Merchkit.

See what enrichment could change in your product feeds

Bring one product feed to a Merchkit demo.

Book a demo